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READVOLVE Rental Policy

Everything you need to know before renting.

At READVOLVE, we want every rental to be simple, transparent and enjoyable. Please review the following guidelines before requesting a book.

1. Rental Fees

  • Standard rental fee: KSh 400 per book

  • Rental period: 14 days

  • Refundable security deposit: KSh 500 per book

The total initial payment is KSh 900 per book, comprising the rental fee and refundable security deposit.

The rental fee covers the 14-day reading period. The security deposit is held separately and is refundable subject to the return and inspection of the book.

2. Booking and Availability

All rental requests are subject to availability confirmation by READVOLVE.

Submitting a request does not automatically guarantee a booking. We will contact you to confirm availability and provide payment and collection instructions.

3. Collection

Once your request is confirmed and the required payment is received, we will communicate the collection arrangements.

The rental period begins on the actual date you collect the book, not the date you submit your request or make payment.

4. Rental Period and Returns

Each rental lasts for 14 calendar days from the collection date.

Customers are expected to return books on or before the agreed due date, using the return arrangements communicated by READVOLVE.

Books should be returned in the condition in which they were received, allowing for reasonable wear from normal reading.

5. Security Deposit Refunds

The KSh 500 security deposit is refundable after the returned book has been inspected and its condition confirmed.

Where damage, loss or other issues are identified, READVOLVE will communicate with the customer before determining any applicable deductions.

Refunds will be processed through the agreed payment method.

6. Late Returns

Customers are encouraged to contact READVOLVE before the due date if they need additional reading time.

Any extension must be requested and approved in advance, subject to availability.

Applicable late-return charges will be communicated in the confirmed rental terms.

7. Book Damage or Loss

Customers are responsible for taking reasonable care of rented books.

Lost books, significant damage, missing pages, water damage or other conditions beyond reasonable reading wear may result in deductions from the security deposit or additional charges where necessary.

Any deductions will be assessed and communicated transparently.

8. Questions and Support

If you have questions about a rental, collection, return or deposit refund, contact us through:

Email: hello@readvolve.co.ke

READVOLVE – Read. Share. Revolve.